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Home  Parent Resources  Parents FAQ

Parents FAQ

  1. Why does my student have to choose a "Meals" option AND Board Bucks?
  2. What do I do if my daughter/son calls me after the semester begins and is unhappy with her/his meal plan choice?
  3. What if my student runs out of Board Bucks halfway into the semester?
  4. Do I need to pay for the meal plan now or will I get a bill?
  5. Does unused meal plan/Board Bucks money roll over to the next year or get refunded?
  6. When/where can my student get his/her Dining Card?
  7. What are the hours associated with each meal period when determining equivalency calculations?
  8. How does the AllCampus Card work?
  9. Who do I make the check out to for my student's AllCampus account? Where do I send the deposits?
  10. What about linking my student's card to their Wachovia Account?



  1. Why does my student have to choose a "Meals" option AND Board Bucks?

    If the 8, 10, or 12 Meals-Per-Week selection is chosen, a Board Bucks selection must also be made. Board Bucks are optional with the 14 or 16 Meals-Per-Week options and the Block Plan. Board Bucks are the part of the meal plan that provides the ultimate in flexibility. You save money purchasing Board Bucks as well. When purchasing items with Board Bucks, the students receive a discount of 10% versus paying with cash.

  2. What do I do if my daughter/son calls me after the semester begins and is unhappy with her/his meal plan choice?

    No need to worry! You can easily adjust the Meals and Board Bucks options up until September 30th (Fall Semester) and January 31st (Spring Semester). You can change the meal plan on this web site or by visiting our offices located in the West Dunn building.

  3. What if my student runs out of Board Bucks halfway into the semester?

    Adding to your Board Bucks account during the semester is easy. You may deposit additional funds into your Board Bucks instantly from your web browser by following the "Manage My ID Card" link at the top of this page. If you prefer, your student can come by the West Dunn office and deposit any amount to their Board Bucks account or the parent can mail a check to: AllCampus Network, NC State University, Box 7307, Raleigh, NC 27695. Include with the check their name, campus ID number and to which account the funds should be applied.

  4. Do I need to pay for the meal plan now or will I get a bill?

    You will be sent a bill for the meal plan each semester. After your student signs up for the meal plan, you should get your bill a couple months later.

  5. Does unused meal plan/Board Bucks money roll over to the next year or get refunded?

    No. Board Bucks can be carried over from the fall semester to the spring semester. However, even if the balance is rolled over, students are still required to select a level of Board Bucks for the spring. For example, if your student chooses 300 Board Bucks in the fall and has 50 left over at the end of the semester, he/she could roll those over to the spring semester. They may then select another level of Board Bucks, say, 200, giving a combined balance of 250 for the spring. Board Bucks should be used by the end of the spring semester as they cannot be refunded at the end of the academic year.

  6. When/where can my student get his/her Dining Card?

    Students will receive an AllCampus card, good for dining and other services when they attend orientation. Once a student is registered, he/she may also obtain the card from the AllCampus Network located in the West Dunn Building on Dan Allen Drive.

  7. What are the hours associated with each meal period when determining equivalency calculations?

    Meal plan equivalency times are used for calculating which meal is subtracted when a student uses their card. Serving times vary slightly from each dining location but standard times recognized by the AllCampus system are below. Follow these times to determine which meal will subtracted from your meal plan.
    Monday - Friday:
    Breakfast6:00 - 10:29 a.m.
    Lunch 10:30 a.m. - 3:59 p.m.
    Dinner 4:00 p.m. - Midnight
    Saturday & Sunday:
    Brunch 8:00 a.m. - 3:59 p.m.
    Dinner 4:00 p.m. - Midnight


  8. How does the AllCampus Card work?

    The AllCampus Network is a cash debit system that is free of charge to all NC State students. Students can decide how much to put into their AllCampus account and the account can be added to at any time. The AllCampus account may be used to make purchases at all University Dining locations, at the NCSU Student Bookstore for books and supplies as well as for laundry. Money on the AllCampus Card is rolled over yearly. Should your student withdraw from school, a full refund of any unused AllCampus funds will be issued, minus a small processing fee. You can add to the account and view account activity online as well by following the "Manage My ID Card" link at the top of this page.

  9. Who do I make the check out to for my student's AllCampus account? Where do I send the deposits?

    Make checks payable to "AllCampus Network" and send them to: AllCampus Network, NCSU, Campus Box 7307, Raleigh, NC 27695.

  10. To learn more about linking your student's ID card to a Wachovia account, click here.











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